Privacy Policy

Tongue Tie Specialist Kent

In order to assess, plan and implement care, Information will be collected via whichever way the service user chooses to contact me. This may be via the contact form on this website – which links to my email, or via email, phone or text. Information will also be collected during the appointment on the assessment form. Under the Data Protection Act 2018 every step shall be taken to ensure personal data is stored securely. Any emails shall be deleted once responded to and service user information will be kept in paper format and stored in a locked cabinet. Information associated with all service users will be stored for five years. This information may be held for longer in exceptional circumstances, such as if there are on-going issues relating to patient safety, public protection or legal proceedings. With consent information will be shared with the baby’s General Practitioner (GP) via a letter explaining the surgical procedure carried out. With consent information may be shared with lactation consultants or health visiting team if they are involved in the care for pre or post feeding support. In the event of a complaint or legal proceedings information may be shared with the Care Quality Commission, The Nursing and Midwifery Council and/or Hiscox Insurance limited. In the event of a safeguarding concern information will be shared with the local safeguarding team and possibly the police. Samantha Berry, the individual provider, will uphold The General Data Protection Regulations of ensuring records adhere to the 7 key principles below Lawfulness, fairness and transparency Purpose limitation Data minimisation Accuracy Storage limitation Integrity and confidentiality (security) Accountability Samantha Berry will maintain best practice for managing information. Should service users have any concerns regarding the storage of records Samantha Berry requests she is personally contacted in the first instance. Continuing concerns can be raised by contacting the Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF. Tel: 0303 123 1113.